The Royal Code
By accessing CheckInLK, you enter into a covenant of mutual respect and legal transparency. These terms govern your interaction with our secure hospitality ecosystem.
1. Identity Integrity
Guests are mandated by the Sri Lankan Hotel Keepers Act to provide accurate National Identity Card (NIC) or Passport information. Providing false data or impersonating another individual is a material breach of these terms and may lead to immediate account termination and legal notification to local authorities.
2. Loyalty Mechanics & Anti-Fraud
Our 250-point completion bonus is an exclusive reward for verified profiles. To protect the ecosystem's integrity:
- First-Claim Lock: Users must complete 5 paid stays AND accumulate 5,000 lifetime points before their first reward redemption is unlocked.
- Deduplication: Our hashing algorithm (SHA-256) mathematically detects and prevents duplicate identity registration without storing your raw strings.
3. Booking & Cancellation
Bookings are subject to the specific cancellation policies of each property. CheckInLK reserves the right to mediate disputes where a "Vantage Point" (Room) does not match the curated collection description provided on our platform.
4. Data Ephemerality
By submitting your PII during booking, you consent to its orchestration in our 24-hour Hot Buffer. CheckInLK is not responsible for data loss after the 60-minute purging duty cycle is complete, as this is a core security protocol designed to protect your long-term privacy.
5. Account Integrity
To prevent brute-force attacks, we implement Progressive Account Lockout. 5 failed login attempts trigger a 15-minute lock; 10 attempts escalate to 1 hour; and 20 attempts results in a 24-hour administrative lock pending manual review.